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■aParasuraman, A. |
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■aMarketing research /■cA. Parasuraman, Dhruv Grewal, R. Kri+...... |
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■aBoston :■bHoughton Mifflin,■cc2004. |
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■axxi, 643 p. :■bill. (some col.) ;■c27 cm. +■e1 CD-ROM (4 3+...... |
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■tC■Ayw2■a20130307 14:39:34■Myw2■m20130307 14:39:43 |
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