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■ar |
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■a感动顾客■d= Service magic■e让顾客掏腰包的魔力■ethe art of amazing your +...... |
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■a北京■c机械工业出版社■d2005 |
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■a230页■d24cm |
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■a并列题名：Service magic |
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■a其他题名：让顾客掏腰包的魔力 |
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■a由Dearborn Trade Publishing, A Kaplan Professional Company授+...... |
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■a有书目 (第219-221页) |
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■a揭示了为顾客提供服务过程中的创新性与趣味性. |
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■aService magic■ethe art of amazing your customers■zeng |
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■a让顾客掏腰包的魔力■ARang Gu Ke Tao Yao Bao De Mo Li |
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■Mwzg■m20060330 22:02:41 |
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